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Case Study
Retail4 June 2024

Retail Group Cuts Month-End Close to 3 Days

Month-end close reduced by 57% and operating costs down 12%

Background

Northbridge Retail Group operated 18 stores but relied on spreadsheet reconciliations that took more than a week and left the finance team firefighting audit queries.

The Challenge

Month-end close averaged seven days, stock adjustments were inconsistent, and management reporting landed too late for trading decisions.

Our Solution

We standardised reconciliations, implemented a three-day close checklist in Xero, and rolled out automated bank/stock feeds with review sign-offs.

Results

  • Close cycle time cut from 7 days to under 3
  • 12% reduction in operating costs by surfacing margin leakage
  • Board reporting delivered 4 days earlier with KPI commentary

Testimonial: Harrison James cut our month-end close from 7 days to just under 3 and surfaced margin insights that helped us trim 12% in operating costs. Shared with permission after our FY24 review.

Laura Bennett

Finance Director

Northbridge Retail Group

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